Delivery & Returns

We offer same day delivery on all orders placed before 3pm to Dubai and next day delivery to Abu Dhabi, from Saturday-Thursday.

Any orders received after 3pm or on Fridays will receive next day delivery.

All other Emirates can expect a 48-hour delivery time frame.

During National Holidays deliveries will be scheduled on the first working day following the holidays.

For further information on delivery, please review our FAQs.

Refunds & Returns: Returns are only accepted upon receiving damaged or faulty goods.

To create a return please contact the customer service team via email at coffee@coffeeplanet.com or by calling us on 800 COFFEE (263333). We will send a driver to pick-up the damaged or faulty goods free of charge and will issue you with a refund.